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Tash Talks

HR's role during a crisis

5/4/2020

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Over the last few weeks, I have had numerous conversations about the role HR plays during a crisis – like the one we are currently in with COVID-19. Although some businesses would like to run things on their own and make their own decisions, there are whole lists of things HR can help with.
​Here are some of the areas where I think HR can help:
  1. Business continuity plan : ​​Most businesses have had to come up with business continuity plans. While the primary focus of these is the operation of the company, HR can help with bringing a people focus on these plans and discussions.
  2. People Advisory : Adding a people-focus to business continuity plans means HR becomes a trusted advisor on all things people related. People advisory helps businesses make better decisions keeping in mind their most significant asset – the workforce they employ.
  3. Capability Building : Helps both employees and management deal with the crisis by equipping them with the skills required to adapt to the changes.
  4. Policy Development : Develops and rolls out policies, procedures as well as processes to keep employees engaged, so they remain productive through the uncertainty
  5. Case Management : Helps implement support frameworks so that employees who have been impacted can be supported through it.
  6. Remuneration Management : Keeps up to date with legislative changes so that the impact on wages and entitlements are managed.
  7. Managing Change : Assists leaders build an adaptive culture within their teams so they can help their staff through an ever-evolving situation.
  8. Tracking Metrics​ : Provides the business with up to date metrics on employee data so that the business decisions are inclusive of the people-impact. Good HR metrics ensure that the company can navigate through the crisis more effectively.

Every business is going to be at a different stage during the crisis. I realize the impact this has on the employees and as my previous blog stated, keeping them engaged and making the right people decisions now will benefit the employer in the long run when they are ready to resume their operations.
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    Authors

    Natasha Silveira
    Sanna Mahajan
    ​Vedika Nair

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VeiraMal Consulting acknowledges Aboriginal and Torres Strait Islander Peoples as the traditional owners of the lands on which we work and live. We pay our respects to Elders past, present and emerging and acknowledge that sovereignty of the land we know as Australia has never been ceded.

  • Home
    • About us
    • Contact Us
  • Human Resources Services
    • Analytics and Reporting
    • Audit and Governance
    • Change Management
    • Employee Relations Management
    • HRIS Implementation
    • Labour Market Test Report
    • Payroll Management
    • Recruitment
    • Remuneration and Benefits
  • Marketing Services
    • Community Management
    • Copy Writing and Content Creation
    • Marketing Analytics
    • Search Engine Marketing
    • Social Media Marketing
    • Web Design
  • Candidate Packages
  • Blogs
    • The Digital Dose
    • Tash Talks
  • Get a Quote